Release notes - January 14th, 2026

⭐ New software release - January 14th ⭐

• Admin Interface: Intercom Messenger Integration: We have successfully replaced Olark with Intercom Messenger across all administrative pages. This update ensures that support tools are consistently available for staff while navigating the platform. The new chat interface includes improved user identification to help our team better assist you.
• System: Reference Question Rollover Handling: Admins can now choose to rollover camper reference questions during the database rollover process. This ensures that customized reference forms can be carried over into the next season automatically. Additionally, the rollover interface has been updated for better usability.

❇️ Product Enhancements and Improvements

• Performance: Profile Page Memcache Implementation: We have implemented performance-enhancing caching for family, camper, and staff profile pages. This update aims to reduce the significant lag previously observed when accessing detailed profile records. These improvements specifically target the administrative side of the database to enhance staff workflows.
• Security: Intercom Messenger Secure Authentication: The Intercom Messenger installation now utilizes advanced security tokens to verify user identities. This enhancement protects your administrative sessions and ensures that support interactions remain secure. Sensitive data is now handled with higher encryption standards during chat sessions.
• Performance: Staff Module Page Load Optimization: We optimized the system to load staff module pages and forms much more efficiently. This update significantly reduces the time it takes to view the Staff Lead browser and Missing Forms reports. These changes improve overall system responsiveness for organizations with large amounts of staff data.
• Performance: Optimized Form Loading Speeds: We have enhanced the way the system handles form restrictions to ensure faster loading times for staff and guest records. This change addresses performance lag when the system checks which forms a user is eligible to see. These speed improvements will be most noticeable during high-traffic enrollment periods.

🪲 Bug Fixes

• UI: Custom Email Code Conflict Resolution: We resolved an issue where certain custom email designs caused display problems in the "Families" tab. Improper styling from external sources will no longer interfere with the platform's layout. This fix restores proper rendering of the administrative interface.
• System: Family Form Visibility Correction: A bug was fixed where new families would occasionally not see specific forms on their dashboards despite meeting the requirements. The system now correctly identifies these eligibility rules immediately upon family creation. This ensures that parents always have access to the correct forms at the right time.
• Notifications: Camper Session Change Emails: The "Camper session changes" administrative email notification has been reactivated. This ensures that your staff members are automatically alerted whenever changes are made to a camper's enrollment sessions. You can now rely on these notifications to stay updated on enrollment activity.
• System: New Camp Setup Improvements: The setup process for new camps has been refined to prevent errors when selecting module settings. The interface has been updated to ensure that only compatible options are chosen during initial configuration. This update leads to a smoother onboarding experience for new platform users.
• Transportation: Bus Stop Cloning Logic: We fixed a significant bug where cloning a bus failed to reverse the stop order and resulted in incorrect times. The system now accurately calculates stop times and orders for departing buses. This ensures that transportation schedules are reliable and easy to manage.
• Finance: Automatic Statement Attachment Correction: We fixed a bug where financial statements were occasionally attached to emails by mistake. The system now ensures that sensitive financial data is only included when specifically requested by an authorized user. This improvement protects family privacy and ensures your communications are accurate.
• Performance: General System Speed Improvements: This update addresses various minor page load issues to improve your overall experience. By refining how the system handles temporary data, we have reduced lag across several core pages. These background improvements lead to a more responsive and efficient platform.
• UI: Browser Navigation Error Resolution: We resolved an error that occurred when users utilized the "back" button in certain web browsers on profile pages. The system now ensures that all tabs and financial data reload correctly during navigation. Administrative staff can now move between different profile sections more reliably.