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Conference and Retreat

Training Video

Conference & Retreat Module Training

To learn how to use CampSite's Conference & Retreat Module, watch the training below.

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Admin User Permissions

User Permissions (Events / Conference and Retreat)

For general information on managing user permissions, please read our Admin user permissions article.

Events / Conference and Retreat

The permission settings for the Events and Conference and Retreat modules are identical, so the information below applies to both modules. Also, if you have both modules, the permissions will be combined as pictured in the screenshot below.

 

After the Events / Conference and Retreat module is enabled for a user, you can grant the following permissions:

Basic

  • Admin: Permission to access the Admin settings for the Events / Conference and Retreat module (i.e. access to the "Events / Conference and Retreat" tab within the Admin settings page and all the settings therein.)
  • Edit: Permission to edit information within the Events / Conference and Retreat modules (i.e. guest/group profile data).
  • Delete: Permission to delete group / guest profile pages.

Group + guest notes

  • Admin: Permission to create + manage Events / Conference and Retreat notes categories, and designate which users have access to view and create notes in those categories.
    • To allow an admin user to view notes on your guest / group profiles, go to Admin > Events and/or Conference and Retreat tab > Notes: Groups or Notes: Guests > double click the pencil icon to edit the appropriate Notes category > Select the admin user > Edit category > Save changes.

Financial

  • Financial read: Permission to view basic financial information (such as transactions and payment methods) on group + guest profile pages.
  • Create charges: Permission to post new charges to a group or guest's account.
  • Create discounts: Permission to post new discounts to a group or guest's account.
  • Create payments: Permission to post new payments to a group or guest's account.
  • Create refunds: Permission to post new refunds to a group or guest's account.
  • Create credits: Permission to post new credits to a group or guest's account.
  • Reverse transactions: Permission to reverse and also void transactions of any type they have permission to create (as selected above).
  • Delete transactions: Permission to delete transactions of any type they have permission to create (as selected above).
  • Financial management: Permission to create and manage financial information on a group or guest's profile, such as editing existing transaction details, adding/removing payment methods and payment schedules, and accessing "financial notes."
  • Financial reports: Permission to access all Events / Conference + Retreat financial reports on the Financial dashboard.
  • Financial admin: Permission to make global changes to financial items (Invoicing and Auto pay; Registration discounts; and Transaction categories)

Advanced reports

  • View + manage Advanced reports: Permission to access the Events / Conference + Retreat advanced reports page (i.e. create and save reports; manage advanced report categories).
  • Send e-mail from Advanced reports: Permission to send a mass e-mail to everyone generated in an Events / Conference + Retreat advanced report.
  • Export spreadsheets from Advanced reports: Permission to download data from an Events / Conference + Retreat advanced report as a spreadsheet.
  • Mass field editing in Advanced reports: Permission to use the "Edit" button in the Events / Conference + Retreat advanced report toolbar to mass edit group / guest profile data.
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Conference and Retreat Menu

Events/Conference and Retreat Calendar

Use the Events/Conference and Retreat Calendar to view a calendar of all events / packages created in your database.

  1. Select which items you would like to show on the calendar. The calendar defaults to showing Events and Packages.
  2. By clicking on the title of the Package or the Event title the User will be presents with more info concerning the selected item.  
  3. Once the Package or Event has been clicked on a new modal will open to display on clickable info about the package or in the case of Events the ability to generate a guest list for the selected event.
Meal Report
  1. Set the date range for the report.
  2. Choose whether or not to include 'Pending Packages'.
  3. Choose to have one days meals per page.  

All of the dates included in the packages will be presented even if they do not have meals associated with them.  

  1. Print a copy of the report.
  2. Export a spreadsheet of the report.  
Group and Guest Advanced Reports

Select either guest or group.  For this example we'll choose "Advanced Reports: Guests".  (Both are very similar)

  1. If you have any saved reports, you can select them from the dropdown. In this example, we will create a new report.
  2. You can choose to include all guests or select individual Events.  (be sure that you select the year that you want.)

We'll create a report with the event Family Picnic, and the fields of Last name, First name, Group name, and Guest ID.

Fields

  1. Click on "Event" and choose Family picnic.
  2. Next click "Add fields..."

Under Guest info choose Group name and Guest ID.  (First name and Last name will be choose by default)

Close the window to return to the report.

Additional columns have been added to the report.

  1. Click and drag a field to re-order the columns on the report.
  2. Double-click the red minus sign to remove a field.
  3. Click a column header to sort data alphabetically or numerically.

Filters

Any reportable field can also be added as a filter, which can be used to narrow down the results of your report.

We will add a filter to our report so it only includes female Guests.

Click "+Add a filter..."

  1. First select "Gender" under Guest info.
  2. Once under the filter for gender select Gender "is", "is not", "is blank" , "is not blank"
  3. Choose from male, female, both or other gender categories if your camp has set it that way.
  4. Click "Add filter".
  1. Displays the results for male guests.
  2. Print
  3. E-mail the male guests.
  4. Export to a spreadsheet.
  5. Share saved report with other administrators.
  6. Generate documents.
  7. Generate labels.
  8. Download profile photos for all individuals on the report.
  9. Edit registrant data on the report.
  1. Click "Save as" to save the report and re-use it in the future.
  2. Advanced Reports Management.
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Group Profile Page

Group Profile Page: Overview
  1. Currently enrolled group events
  2. Quick notes (group Events)
  3. Group profile Action menu (see below)
  4. Group profile tabs

Action Menu

  1. Send out emails to group leads.
  2. Generate documents associated with the group.
  3. Generate labels
  4. Register groups for Events.
  5. Unregister groups from Events.
  6. Create packages for groups (this only appears/applies for clients who have purchased the Conference and Retreat module)
  7. Allows you to merge Events + Conference & Retreat groups, without the support ticket! Go to the action menu of the Group Profile, select the new 'Merge' action and enter the Group ID of the group you wish to merge into. It's that easy!
  8. Delete a group all together.
Group Profile: Basic Info Tab
  1. Group leader information.  (this person also has a guest profile which can be accessed by clicking on their name)
  2. Basic info for the group:  address,  google map location, and mailing labels
Group Profile: Group Members Tab
  1. Add new group members
  2. List of active group members.  Also, you can star the group lead and delete group members.
Group Profile: Financial Tab

After a package has been created you may want to create package invoices for the client.

Click on the financial tab to set up your invoices.  

If you set up payment installments for your package they will show here, however you will need to double click on the pencil icon to transform them into actual invoices.  (you may also add extra invoices if you so choose)

Generating Invoices

After clicking on the pencil icon (or the Add invoice) you will be allowed to either generate the invoice with the credentials you choose in the installment set up, or select new dates and amounts.

  1. Edit the invoice.
  2. View a PDF of the invoice.
  3. Send an invoice to a group.
  4. Remove/delete an invoice.  

Transactions

After a Package is created for a group the rate is sent to the "Charges and discounts" section under the transactions tab.

  1. Double click the "i" icon to open the charge.
  2. Currently this section only applies to the Events module.
  3. Currently this section only applies to the Events module.
  4. Currently this section only applies to the Events module.
  5. Reverse the transaction, or delete the transaction.  

 

Making a payment functions the same as it does elsewhere in CampSite.

  1. Select "New Payment"
  2. Payment method.
  3. The event category currently does not apply to packages, but do select a category, amount, and description.
  4. Input the amount you choose above.
  5. Submit the payment.
Group Profile: Forms Tab

Creating Group forms

  1. Choose whether to create a Permanent or Yearly form and click the corresponding link. 
    • Permanent forms are only completed once, and the responses provided are rolled over every year. Yearly forms must be re-completed for every year the group attends.

After creating a form,

  1. Double click to edit the form's settings.
  2. Double click to preview the form content.
  3. Double click to print all submissions that have been received for this form.
  4. Click the name of the form to edit the content of the form.

For more information on creating forms, please refer to the Camper forms article.

Viewing a Submitted Events form on the group profile

To view a specific group's submitted forms, go to the group profile page and click the Forms tab.

Viewing forms

*It should be noted that if your camp is in the middle of rolling over to the next enrollment year, meaning you have completed Step 1 of the enrollment Wizard but not Step 2. Then only forms for the current year will display on the Events Dashboard. Once Step 2 of the enrollment Wizard is completed then forms for the next year will display.

Click the name of a form to open the Form viewer.

Marking forms as received

Click "Mark as received" and a stamp saying Yes, and the date will appear next to it.

Group Profile: Notes Tab
  1. Select the category to which you want the note associated.
  2. Add new notes.
  3. Edit existing notes.
  4. Delete existing notes.
See more

Guest Profile Page

Guest Profile: Basic Info Tab
  1. Guest  information.  
  2. Basic info for the guest:  address,  google map location, and mailing labels
Guest Profile: Groups Tab

Add members to the group or click on the group name to take you to the actual group.

Guest Profile: Forms Tab
  1. Create new form categories and assign existing or new forms to them. Please see Camper forms for further explanation on how to create and manage forms.
  2. Move or copy a form within the selected category and move it to a new categorical destination (i.e.permanent, yearly).
  3. Add new Permanent, or Yearly forms. Be sure to click on the individual forms in order to add questions to them. (make sure to select the year you want the form to apply to if creating a Yearly Form)

Events forms from the guest profile

Guest forms appear within the Forms tab and are organized into Permanent and Yearly. You can use the Forms tab to track the submission status of Forms.

Viewing forms

  1. Click the name of a form to open the Form viewer.
  2. Click "Mark as received" and a stamp saying Yes, and the date will appear next to it.
Guest Profile: E-mails Tab
  1. Resend a particular email.
  2. Indicates whether or not this is from your saved e-mails.
  3. E-mail subject.
  4. Date and time sent.
  5. Sender.
  6. To whom the e-mail was sent and the action that took place.
Guest Profile: Notes Tab

Add a new note

  1. Click "+Add a new note..." to create a new note.
  2. Select the category you would like to place the note in.
  1. Type your new note.
  2. Click "Submit" to save.

Notes will appear in chronological order with the newest note at the top.

Edit a note

Double-click on the pencil icon.

1. Change category and/or edit text.

2. Click "Submit" to save.

The edited note is now saved.

Guest Profile: Files Tab

The "Files" tab allows you to upload documents to a Guest's Profile.

To attach a file to a Camper Profile page, click "+Upload file..."

Select the file you wish to upload.

Files appear in chronological order, with the newest file at the top.

  1. Double click to rename a file.
  2. Click the Filename to open the file.
See more

Creating and selling packages

Creating a Package

To create a package begin by clicking on the Action menu and scrolling down to "Create package for 20xx"

Basic Package Info

  1. Set a package name.
  2. Set a start date and time for your package (this will display on the Events Calendar).
  3. Set an end date and time for your package (this will display on the Events Calendar).
  4. If applicable list the number of adults.
  5. If applicable list the number of children.
  6. If you have set up a package template you may choose it. ( you set this under Admin>Events>Package Templates)
  7. If you want the group leader to be able to see a pending or signed package from their Dashboard click this. (clicking this will allow them to sign their package agreement from the Events Dashboard)

Package Details

  1. You can either set a flat rate for the package or per attendee rate which can be split in to adult and children rates.
  2. Add different facilities from your options list. ( You can set rate type and amount)
  3. Add different equipment that you offer. (You can set quantity and rate type)
  4. Add any meal plan that you will be offering.  (You can change the number of days served which defaults to the number of days the package is for.  Also, you can change the number of people, but once again it defaults to the number of people included in the "Basic package info".  You may set the rate type, as well.)

Also, if you create a package and another group is already renting a facility or a piece of equipment a warning will be displayed.  If you hover over you will see is says "This facility/equipment is booked for another package during these dates: Name of the group that has it booked".  This does not prevent you from renting just wanting you that you maybe overbooking.  

Finalize package

The outline of the package agreement.  Here you can check to make sure everything is correct before you submit it.  

  1. You can set a deposit for the package if you choose. Also, add a payment method and charge a group's deposit.
  2. You may set up installments based on fixed amounts, or by a percentage of the total.
  3. When set click create package, and a charge will be added to the group profile transaction page.

The charge has been added to the groups profile. (if you set up installments they will be listed under invoices.)

Editing a package

If you need to print a package agreement, confirm a signature, or make updates to an existing package you can do this under the group profile>year>yearly info>packages.  

  1. Create a new package. (This functions the same as when creating a package from the "Action menu")
  2. View/print a PDF version of the contract agreement.
  3. Change the status of a package from pending to signed, and/or choose to allow a group leader to see this from their dashboard.  
  4. Click on the package name to edit details.  
  5. Double click on the red circle to delete a package.

By clicking on the name of the package (step 4 from the previous screen) you are brought back to the package wizard.  Here details maybe be edited and updated to the package agreement.  

Viewing reserved packages on the Events Calendar

After a package has been created you can view the reserved dates on the Events calendar.  Go to the Events tab and find Events calendar in the dropdown.

By clicking on the package title you will be brought back to the group profile page.

Also, You may "on click" the Facilities at the top to display what facility is being rented out. (this helps to prevent over booking)

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Events Dashboard

Creating an Account for the Events Dashboard

Toggle to 'Yes' to reveal Package detail requests, rentable Facilities, and rentable Equipment.

Accessing Packages from the Dashboard

Once logged in click on the Packages tab at the top of the Dashboard.

Unsigned Packages

Select which package you would like to view.

  1. Download your groups package details.
  2. Agree to package terms (package terms can be set under Admin>Events + Conference and Retreat.
  3. Physically sign.
  4. Then submit by hitting the "Sign Package" button.

Signed Packages

After you have signed a package you may view and pay invoices from the Dashboard.  If you have not entered payment information please observe the following to add payment information under "My Account"

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