Donations + Extended Payments Module

What's the difference between a general donation and an extended payment?

• General donations are payments made at will, for any amount of the donor's choosing.
• Extended payments are payments that get assigned to a specific family's balance, to reduce the amount the family is responsible for paying.
  • This allows third-parties like relatives, family friends, government agencies etc. to make contributions towards a family's camp fees using a secure portal.
  • Unlike general donations that can be made at will, extended payments must be initiated by an admin user through a "payment request."

To learn more about donations, click here to access our support articles.

There are two types of donations - a general donation and an extended payment.

Extended payments get assigned to a specific family's account to reduce their balance. Once the payment has been made, it appears under a separate "Donor payments" section on the Transactions tab of the family's profile and calculated towards the total payments amount that calculates their balance.

Extended payments must be initiated by an admin through a payment request. To create a payment request for a donor, follow these steps:

1. Open the Donor's profile page
2. Select the appropriate year tab
3. Select the Payment requests tab
4. Click to Add a payment request
5. Specify the family, payment amount and payment schedule for the extended payment

The donor can fulfill their payment requests via their account for the Donor Dashboard.

• To learn more about creating an extended payment, click here.
• To learn how Donors make an extended payment on their dashboard, click here.

Donations that are applied to a specific family's account are called extended payments. Extended payments are initiated by an admin, through a payment request.

Family profile page

To view the extended payments applied to a family's account:

1.  Go to the family's profile
2. Open the Financial tab
3. In the Transactions tab, look at the Donor payments table

Financial Reports

You can generate all donation payments in the Transaction Log report along with your camper/event transactions.

Or, use the General Donations or Payment Requests reports to generate donation payments only.

Donor Profiles

To view a log of every payment request for a specific donor by year (plus the family that each extended payment is for):

1. Go to the Donor's profile page   
2. Open the relevant year tab   
3. Select the Payment requests tab                            

After you create a payment request, you can email the donor a PDF invoice for the extended payment.

• Create the payment request
• Double click the envelope icon
• Customize the subject and email body, then send the email

Donors can fulfill their payment requests by logging into their account for the Donor Dashboard and navigating to the "Payment requests" page.

To create an account and fulfill a payment request, Donors must follow these steps:

1. Create an account for your Donor Dashboard, via your Donor Registration Form    
   • To learn more, click here.
2. Add a credit card/checking account (depending on what you accept)
3. Open the Payment requests tab
4. Click the "Make a payment" link
5. Confirm payment

To learn more, click here to read our "Fulfilling a Payment Request" support article.

Yes - use the Donor Advanced Reports tool to generate the list of donors you wish to email, then click the email button above the report results.

Find the Donor Advanced Reports tool by hovering over the Donor link in the navigation bar to expand the Donor menu, then click the Advanced Reports link.