This article is part of our Payment Processing Support Help Center and covers topics related to Constellation Payments. It is intended for users seeking help with setting up their merchant processing accounts and reconciling within Constellation Payments. It does not cover specific payment-related features inside CampSite.
PCI DSS (Payment Card Industry Data Security Standard) is a globally recognized set of security requirements ensuring safe handling of cardholder data. Your account is enrolled in a guided program to simplify this process.
Action is required within 90 days to avoid a monthly non-compliance fee of $79.99.
Compliance Steps
-
Access the PCI Portal
- Locate the setup email from @encytro.com containing your login credentials.
- Go to: https://campmanagement.pcicompliance.ws
- If you cannot find your credentials, email payments@campmangement.com to have them resent.
-
Complete the Questionnaire
- Log in and successfully complete the Self-Assessment Questionnaire (SAQ).
-
Schedule Security Scans
- Follow the prompts to set up your required quarterly scans.
Completing these steps will certify your compliance and remove the monthly fee if it is currently being assessed.
Support For PCI Compliance
- For general questions or login assistance with payment issues: Contact our payments team at payments@campmangement.com.
-
For technical support with the questionnaire or scans: Contact the dedicated PCI team.
- Email: helpdesk@encytro.com
- Payments Help Phone Number: (866) 949-9777 (This is a different phone number than the General CampSite Support Help Line. For General CampSite Support please call (516) 900-6334.)
Comments