This article is part of our Payment Processing Support Help Center and covers topics related to Constellation Payments. It is intended for users seeking help with setting up their merchant processing accounts and reconciling within Constellation Payments. It does not cover specific payment-related features inside CampSite.
All statements are sent automatically via email to the business address associated with your account.
Statement Types
- Credit Card Processing
- When: Sent around the 6th of each month.
- Content: Details the previous month's total volume, fees, and disbursements.
- ACH Processing
- You will receive two types of ACH statements:
- Deposit Statements: Sent after each disbursement, providing a transactional breakdown and listing any ACH returns.
- Reconciliation Statements: Sent monthly, summarizing the month's total volume, fees, and disbursements.
- You will receive two types of ACH statements:
How to Update the Statement Email List
To add or change who receives statements, an authorized user on the merchant account must:
- Email a request to payments@campmanagement.com.
- Include the full names and email addresses for any new recipients.
How to Request Additional Reports
The following reports for credit card processing are available upon request:
- Disbursement TXN Detail: A transaction-by-transaction breakdown of each disbursement.
- Disbursement Summary: A high-level summary of disbursements.