This article is part of our Payment Processing Support Help Center and covers topics related to Constellation Payments. It is intended for users seeking help with setting up their merchant processing accounts and reconciling within Constellation Payments. It does not cover specific payment-related features inside CampSite.
Step 1: Request the Change Form Email payments@campmanagement.com to notify us that you need to update the principal signer. Our team will send you the required form via PandaDoc.
Step 2: Complete and Submit the Form When you receive the form, please provide the following:
- An Explanation: A brief reason for the change in signer.
- Supporting Documents: Attach any relevant documentation (e.g., articles of incorporation, bill of sale, purchase agreement).
- Signatures:
- Standard Method: The form should be signed by both the current (outgoing) and new (incoming) signer.
- If Current Signer is Unavailable: If the current signer has already left the company, another authorized employee must provide a letter on company letterhead confirming the change.
Step 3: Await Confirmation Once submitted, our team will process the update. We will contact you if more information is needed and will send a final email confirming when the change is complete.