This feature allows you to add a custom percentage-based fee to credit card transactions.
Before starting, please review the important rules below.
Key Rules & Considerations
- Legal Compliance: You are responsible for understanding and complying with all local, state, and card brand regulations regarding processing fees.
- Alternative Payments: You must offer customers a free alternative payment option (e.g., check, cash, ACH).
- Applicability:
- The fee applies only to credit card payments.
- It cannot be applied to ACH (e-check) or debit card payments.
- Fee Details:
- The percentage is customizable (up to 3%).
- The fee is automatically added to the total and shown to the customer with a disclosure message before they pay.
- Flexibility:
- You can manually disable the fee for any individual transaction.
- The fee amount can be included when issuing a refund.
Activation Process
Step 1: Request the Agreement Email payments@campmanagement.com to request the processing fee agreement and current pricing information.
Step 2: Sign the Agreement The agreement will be sent via PandaDoc and must be completed by the principal signer on your merchant account.
Step 3: Await Activation Once the signed agreement is received, the fee will be enabled on the 1st of the following month. Our team will send an email confirmation once it is active.
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