Admin Users

Upon submitting this modal, CampSite will automatically send the user the following email, which includes their username and a link to set up their account password/log in.

Please note: for security purposes, this link expires after 24 hours.

Upon clicking the link, the user will be directed to the password reset page:

After creating a password and submitting the page, the user will be logged into your database.

Control what the user can see and do within CampSite by managing their permission settings.

By default, a new user will have no permissions (if a user template was not selected when creating the user). Without permissions, the user will not have access to anything upon logging in.

User permissions are grouped by CampSite module.

1. Click on a module to view and select permissions to grant to this user.
2. Click "Save Changes for This User" before leaving the page.

For detailed instructions on how to apply user permissions (including what each permission represents), please click here to read our Admin User Permissions article.

Please note: If the user is currently logged in while you make changes to their permissions, they must log out and log back in to see the new permissions take effect.

Configure which email notifications the user receives.

Email notifications are grouped by module.

1. Click the name of a module to view the associated email notifications.
2. Select the desired notifications.
3. Click "Save Changes for This User" before leaving the page.

Determines which CampSite page the user is directed to immediately after logging in.

1. Click the dropdown menu and select a page.
2. Click "Save Changes for This User" before leaving the page.

Change the user's password.

1. Enter the new password to apply to the user's account. Passwords must include the following:
   • At least 8 characters
   • 1 uppercase and 1 lowercase letter
   • 1 number
2. Click "Save Changes for This User" before leaving the page.

Note that admin users are able to change their passwords themselves. If an admin user forgot their password, they can reset it by clicking "Forgot password?" on your CampSite database login screen. Or, they can change their password while they're logged into CampSite, via the "My Profile" page.

Double click a user's current first name, last name, or email address to edit.

The field will become editable. Make your changes and click OK to save.

If you need to temporarily prevent a certain user from logging into CampSite (e.g. seasonal employees during the off-season), use CampSite's lock feature to lock them out of your database.

Locked users will not be deleted from your database, but they won't be able to log into CampSite as long as their account is locked.

Find the user and double click the lock icon next to their last name.

Agree to lock the user's account by clicking OK.

The lock icon will turn to yellow when the user is locked out.

Note that locked users will not appear throughout the database when you're prompted to select users to include in a certain action (e.g. persons to BCC on an email; persons to share an advanced report with, etc.)

Double click the yellow lock icon to unlock a user.

You'll be asked to confirm, and upon doing so, the user's account will be unlocked. The user will then be able to log into your CampSite database as needed.

When you want to prevent a user from accessing your database permanently, delete the user's account.

Delete a user's account by double clicking the delete button on the right.

When a user is deleted, their account cannot be undeleted the same way you can unlock a locked account. However, if you delete someone by mistake, you may contact CampSite Support and request that we un-delete a user.

Again, deleted users will not appear throughout the database when you're prompted to select users for something (e.g. persons to BCC on an email; persons to share an advanced report with, etc.)

First and foremost, a module must be enabled for the user.

To allow a user to access to a certain module, expand the  module permissions and click "Enable module for this user." The user will now have read-only access to the information within that module.  

To extend their access beyond "read-only", select to grant the user additional permissions.

The permissions available for each module will be listed beneath "Enable module for this user."  Check-mark any/all checkboxes for the permissions that should be granted to the user. 

When you're finished selecting permissions, click "Save changes for this user." If you do not click "Save changes for this user", your changes will not be saved.

For  details on the permission settings for a specific CampSite module, select the module from the list below.

If your database is part of a Camp Group, you can read more on applying permissions for unified admin users here.

• DB Management
• Campers
• Staff
• Alumni
• Shop
• Medical
• Events
• Conference and Retreat
• Attendance
• Camp Today Communication
• Camp Today Media
• Phone call scheduling
• Program
• Transportation
• Authorized pickups
• Camper spending money
• Donations + Extended payments

• Admin: Allows the user to access the DB Management tab of the Admin page (and all the high-level settings therein - e.g. managing other users; completing the Rollover Wizard; editing your Parent Dashboard theme; etc.) This permission should only be granted to the most trusted users.
• Reports: Automatically grants the user "Admin"-level permission to all existing and future saved reports (which allows the user to delete or edit any saved report in the database as needed).
  • When a user has Reports permission, they will not appear in the "Permissions" modals on the Advanced Reports page, which means their permissions to individual reports cannot be downgraded or revoked.
  • If the Reports permission is removed from a user, the user will be downgraded to "Read" only permissions to all existing reports, and their permissions to individual reports can be edited via the Advanced Reports page.

Receive an email notification each time a new family is created in your CampSite database.

• This notification is sent when families create their own account, or when an admin user adds the family into the database manually.

Receive an email notification each time a camper submits the enrollment form.

• The body of the email will include camper and family information, plus which enrollment option(s) the camper requested. Green text indicates that the requested options are available; orange indicates that they're waitlisted.
• This notification is only triggered for camps using manual enrollment processing mode, whenever a camper submits the enrollment form.
• If you're using automatic enrollment processing mode, enable the 'Camper enrollment' email notification instead.

Receive an email notification each time a camper is approved for enrollment.

• For camps using manual enrollment processing mode, this notification is sent when an admin user approves a camper's enrollment request or manually enrolls a camper.
• For camps using automatic enrollment processing mode, this notification is sent when a camper submits the enrollment form (whether they're enrolled or waitlisted), or when an admin user manually enrolls a camper.
• The body of the email will indicate whether the enrollment was completed via the Parent Dashboard or via an admin user.

^{An example of how the 'Camper enrollment' notification reads for parent-driven enrollment.}

^{An example of how the 'Camper enrollment' notification reads for admin-driven enrollment.}

Receive an email notification each time an admin user changes a camper's sessions using the "Manage Sessions" tool.

Receive an email notification each time an admin user unenrolls a camper using the Unenrollment Wizard.

Receive an email notification each time a camper submits or re-submits a camper form via the parent dashboard.

• This notification is not triggered when an admin user manually completes a form on the parent's behalf.

^{When a camper submits a form for the first time, the notification reads "X form submitted by [Camper]".}

^{When a camper re-submits an editable form, the notification reads "X form updated by [Camper]".}

Receive an email notification each time a camper purchases enrollment extras after they've already submitted the enrollment form.

• To learn more about how parents purchase extras after enrollment, click here.

Receive an email notification each time a camper's reference submits their reference form.

• To learn more about the camper reference form feature, click here.

Receive an email notification each time a family submits or re-submits a family form via the parent dashboard.

• When families submit the form for the first time, the email notification will read as "X form submitted by [Family]"
• When families re-submit an editable form, the email notification will read as "X form updated by [Family]"
• This notification is not triggered when an admin user manually completes a form on the family's behalf.

^{When a family submits a form for the first time, the email notification reads "X form submitted by [Family]"}

^{When a family re-submits an editable form, the email notification reads "X form updated by [Family]"}

Receive an email notification each time an applicant submits the "Begin Staff Application" page to create their account for your Staff Dashboard.

Receive an email notification when an applicant submits the "Terms & Conditions page" at the end of their application.

Receive an email notification when an applicant's reference submits your online reference form for the applicant.

Receive an email notification when an admin user hires the applicant using the Hiring Wizard.

Receive an email notification each time an admin user changes a staff person's hired sessions using the "Manage Sessions" tool.

Receive an email notification each time an admin user changes a staff person is unhired from all sessions using the Unhiring Wizard.

Receive an email notification each time a staff person submits or re-submits a staff form via the staff dashboard.

• This notification is not triggered when an admin user manually completes a form on the staff person's behalf.

^{When staff submit the form for the first time, the notification reads as "X form submitted by [Staff]".}

^{When staff re-submit an editable form, the notification reads as "X form updated by [Staff]".}

Receive an email notification each time an admin user completes the Auto Pay step for a payment schedule date.

• The email will display the results of the auto pay batch, including each family and their payment details and if the payment was successful or not.

For camps with our Staff module, receive an email notification each time an admin user edits the 'base salary' field on a Staff person's profile page.

Receive an email notification each time a parent submits a credit card or ACH payment via the Parent Dashboard.

Receive an email notification each time a family adds a new payment method to their account via the Financial page of their Parent Dashboard.

This notification has been deprecated and the corresponding email is no longer being sent.

Receive an email notification 7 days in advance of upcoming payment schedule invoice dates.

• Note that this notification is only available for primary payment schedule dates. Any 'other dates' that were created manually for specific families do not trigger this reminder.

Receive an email notification every Monday morning listing all payment gateway returns over the last 30 days.