Admin

To manage your phone call schedule, select Phone call scheduling from the Campers dropdown menu on the navigation bar.

1. Select the session you wish to create phone call slots for
2. Click "Manage call credits..." to assign a standard number of phone call slots to all campers.

1. Select the number of phone call slots each camper will have with Primary Parents and Divorced Parents during the session.
2. Click "Save call credit amounts" to save

1. Select the session for which you would like to create call slots
2. Select the date within the session on which you would like to create call slots
3. Click "+Add new call slots..."

1. Select the phone call time
2. Select the number of phone call slots available during this time (i.e. the number of Campers that can make a phone call during that time)
3. Blackout by division or by bunk
4. Click "Add new call slots"

The new call slot has been added. Click "+Add new call slots..." to add additional phone call slots for the day.

1. Click to toggle camper details for the phone call time slot. This will display the camper's profile photo, division, bunk and phone number they should call.
2. Click the printer icon to print a list of Campers assigned to this call slot with details about the call type and the number they should call.
3. Click the yellow pencil to set blackouts during the phone call time slot.

Phone call slots can be copied to another day within the session.

1. Select the day from which you would like to copy
2. Click "Copy this schedule".

1. Select the dates within the session that you would like to copy the phone call slots to.
2. Click "Copy schedule"

The green shading on the calendar will indicate that phone call slots are now available on the selected days.

Click "+Add new call slots..."

1. Select the phone call time
2. Select the number of phone call slots available during the call time
3. Click "+Blackout divisions / bunks..."

1. Select entire divisions the blackout applies to
2. Click "+Blackout by bunk..." to set blackouts for individual bunks

1. Select individual bunks the blackout applies to
2. Click Add new call slots.

The new phone call slot will be added. Hovering over the shaded corner will reveal blackout details.

To create a blackout click on the pencil under the time slot.

1. Select which Division and Bunks the blackout applies to
2. Click "Save blackout changes"

Gray shading in the corner of the phone call slot indicates that there is a blackout. You can view blackout details by hovering your mouse over the shaded area.

Note: Copying phone call slots that have a blackout will also copy the blackout.

To manage call credits for an individual camper, click "+Add call credits..."

1. Select the number of Additional Primary call credits
2. Select the number of Additional Divorced call credits
3. Click "Add call credits"

To schedule a phone call, select "Book this call..." Be sure to note the difference between Primary and Divorced call credits. (Also,  make sure you have added new call slots for the day you choose from the Phone Call Scheduling Dashboard.  Please refer to the "Creating phone call slots" step)

1. Select a date for the phone call
2. Select a time slot for the phone call. Please note that blacked out times for bunks /divisions will not should if a camper meets blacked out criteria.
3. Select the phone number the Camper should call
4. Click "Schedule call"

The phone call has been scheduled.

1. Double-click the red minus sign next to a scheduled phone call to unschedule the call
2. Double-click the red minus sign to delete a call credit. Please note that a call credit cannot be deleted until a call is unscheduled.