If your camp is using the Phone Call Scheduling module, you can give parents the ability to schedule their camper's phone calls through the Parent Dashboard. If a parent needs assistance scheduling a phone call, you should walk them through the following steps:
The parent's scheduled phone calls and remaining phone call credits are listed for each session in which the camper is enrolled. Primary parents (P1 & P2) cannot see phone calls scheduled for Divorced parents (D1 & D2), and vice-a-versa.
The new call is now scheduled. Parents may make changes to the phone call prior to the pre-phone call lockout period. During the pre-phone call lockout period, changes to phone calls must be made on the administrative side of CampSite.
- Double-click the red minus sign to unschedule the phone call
- Double-click the pencil to change the phone type or phone number