The total oustanding amount that families need to pay is generated by reconciling the total amount of all five transaction types - charges, discounts, payments, refunds, and credits.
To generate this amount, run the Camper Transaction Summary report and refer to the grand total amount in the bottom right. For more information, please click here to read our support article.
You can also generate the Family Summary report for "positive" balances only and reference the grand total in the "Balance" column (at the very bottom of the report results).