Step 5: Staff interview questions

In Step 5, create interview questions that you plan to ask applicants during their interview. Admin users can then record the applicant's responses to those questions on the applicant's profile page.

Staff interview questions do not appear on the application. Staff interview questions are only visible by admin users, from the "Interview" tab of the applicant's profile page.

To manage your staff interview questions, navigate to Step 5 of the Staff Setup Wizard within the Staff Admin tab.

From Step 5, you may:

Add a New Interview Question Category

Interview questions are organized into categories. First, create a category to contain certain interview questions, then add questions to the category.

To create a new category of interview questions, click the link to + Add new staff staff qualification category...

Enter the category name and click to add the category.

Edit or Remove an Interview Question Category

  1. Double click on the current category name to edit it.
  2. Double click the delete button to delete a category.
    Note: You can only delete a category if there are no questions within it.

Edit the category name as needed and click OK to save your changes.

Add a New Interview Question

To create a new interview question, click + Add new staff interview question...

  1. Enter the question text
  2. Select the response type
  3. Assign the question to an existing category
  4. Click to add the question

Edit an Interview Question

Interview questions can be edited at any time, even if an admin has already recorded a response for the question.

Double click the pencil icon for the interview question.

Make any changes to the question text, response type, and whether or not it's active, then click Edit question to save changes.

When a question is inactive, the question is hidden when admin are adding responses to the Interview tab of the applicant's profile page. Inactive questions can always be reactivated later.

Rearrange the question order by clicking the rearrange icon on the far left and dragging & dropping the question to a different rank (within the same question section).

Note that questions cannot be moved to a different section. Instead, delete the question and re-create it under the correct section.

Remove an Interview Question

There are two options for removing an interview question:

  1. Deactivate the question without completely deleting it. Make a question inactive by double clicking the pencil icon to edit the question, setting Active? to No, and submitting your changes.
    Note: Inactive questions do not display when admin are adding responses to the Interview tab of the applicant's profile page, but can always be reactivated later if the questions are needed.
  2. Delete the question to completely remove it from your database. To do that, double click the red delete button on the far right.
    Note: You cannot delete a question if a response has already been entered for it (instead, you can deactivate it). Also, deleted questions cannot be undeleted. If you need the question again, you'll need to re-create it.
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