If needed, admin users can create a family's account on their behalf using the Add New Family tool.
First, you'll create the family's account, then you'll create campers within the family.
Step 1: Add the Family
To add a new family, click the Add New family link from the Campers menu on the navigation bar.
- Enter family name, lead source, lead source details.
- Enter the family's address and home phone.
- Enter Parent 1 (P1) details and contact information.
- Enter Parent 2 (P2) details and contact information.
- Click "Add family" to save.
Note: The only required field is the family's last name.
Click "OK" to confirm that you would like to add the family.
Step 2: Add Campers
Next, create the campers within this family. Note: The family can also do this themselves if they log into the parent dashboard. Click here to learn how parents add new campers to their family via the dashboard.
To manually add Campers to the family, select "Add a camper" from the Family Profile page Action Menu.
- Enter the camper's name, gender, and grade.
- Click "Add camper".
Next, you'll be directed to the Camper Profile page. To add or edit the camper's information, double-click the relative fields. To learn more, click here.
Step 3: Granting Access to the Parent Dashboard
In order to log into the parent dashboard, they need to set their password.
Open the action menu on their profile page and select Reset Dashboard password to either email them a link to the password reset tool; or, to set their password for them.
To learn more on how to reset a password, click here.
Note that parents can change their password after logging in by going to the "My Account" page of the Parent Dashboard. To learn more, click here.