Follow

Camper Profile Page

  1. Current year and status
  2. Enrolled Sessions, Division and Bunk assignment
  3. Siblings
  4. Quick notes (Camper)
  5. Camper Profile Action menu
  6. Camper Profile Tabs

Action Menu

  1. Send an e-mail to an individual camper.
  2. Generate documents the that camp has formulated under the Admin>Camper>Documents section.
  3. Generate Labels.  This could include name tag labels, mailing labels, etc...
  4. Enroll for the current year. (If your camp is half way rolled over then you can enroll for two separate years)
  5. Waitlist for the current year.  If you purposely need to waitlist a camper for a particular session.
  6. Manage sessions for the current year.  This allows the User to add/remove certain sessions for which a camper is attending.
  7. Unenroll for the current year.  (see next section)
  8. Open family radar. This shows the campers address along with all of the other families in the area that are attending camp.
  9. This tool allows you to move a camper to a different family quickly and easily. Any charges and discounts associated with the camper will be moved to the destination family as well.
  10. Delete this camper.

Unenrolling a camper

  1. Select which of the camper's enrollment options to remove the camper from (you can select only some or select all).
  2. If the camper had their sessions managed, you can also select to remove them from sessions that are not associated with their original enrollment options requested.
  3. Select to remove the family from the payment schedule(s) associated with the options the camper's being unenrolled from. If the camper has an enrolled sibling who's also associated with one of these schedules, the schedule cannot be removed.
  4. Choose to add a cancellation fee to the family's account balance.

If you select to unenroll the camper from all enrollment options/sessions, you can also select to have CampSite: 

  1. Choose which lead status to apply to the camper
  2. Decrease the camper's "Years at camp" tally by
  3. Reverse all of this campers charges for the year

Note that reversing charges does not refund payments that the family may have made towards those charges. If you also need to return the family's payment(s), you'll need to manually create their refund from the family's profile page "Financial" tab. For support, please see our article or tutorial video on issuing refunds.

If you're only unenrolling the camper from some (but not all) options/sessions, you must manually reverse only the relevant charges/discounts via the family's profile page "Financial" tab after you've finished unenrolling.

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