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Step 1: Request for information + New family enrollment form setup

Parents use the "Request for information" and "New family enrollment" forms to create their family's account for your Parent Dashboard.

Both forms come with basic questions included, which you can customize by rearranging the order they appear in and whether they actively appear on each form.

Add additional custom questions to both forms, and also customize the header text that appears at the very top of each form (for important information or additional instructions, etc.)

To manage your Request for information + New family enrollment forms, navigate to Step 1 of the Camper Setup Wizard within the Campers Admin tab.

From Step 1, you may:

What's the difference between the two forms?

Both forms allow parents to create an account, but the forms differ in how parents are redirected after each form is submitted.

  • After submitting the New Family Enrollment Form, the parent is immediately logged into their account and presented your enrollment form to complete.  
  • After submitting the Request for Information Form, the parent is presented a confirmation message and offered to return to your camp's official website. At this point, the family is waiting to be contacted by your camp before moving forward with enrollment.

For more information about these two forms (with examples), please click here.

Form Setup

First, select the correct tab on the left sidebar menu depending on which form you want to edit.

For either form, you'll find the following settings:

  1. Customize the Header Text that displays at the top of the form
  2. Customize the questions that are asked on the form
  3. Apply additional settings

Note that there's no preview function for these forms. To see how the forms appear, visit the actual forms by following the appropriate links.

Header Text

Add custom text/content to the header area of each form. This can be used to provide useful information, instructions, external links, etc. that you wish to present to families before they start completing the form.

Type content into the textbox and use the toolbar to format the content as needed (e.g. embed images, links, change font colors, etc.)

Save changes when finished.

Section order

The "section order" lists the questions that come included on the form, which are organized into different sections.

Customize how these questions display by rearranging the order each section appears in, and/or toggling whether an entire section actively appears on the form.

  1. Click + drag to rearrange the order in which each section of questions appears on the form.
  2. Double click to expand a section and customize the individual questions within that section.
  3. Enable/disable an entire section of questions by changing the "Active" status for the section.
    • To edit, double click the current Yes/No setting, change it as needed, and click Ok to save.
    • "Yes" = the section of questions is actively displaying on your form.
    • "No" = the section of questions is not displaying on your form.
  4. Save any changes made on this page

Manage Individual Questions

 Expand a question section to display the built-in questions that exist within that section.

Note that you cannot edit the actual wording of the built-in questions on this form.  You can, however, rearrange questions, make certain questions mandatory, or remove certain questions from the form by making them not active.

To add custom questions to the form, click "Family Questions" or "Camper Questions" in the left sidebar menu. Click here to learn more.

  1. Click + drag to rearrange the order in which each question appears on the form.
  2. View the name of the question.
  3. Manage whether the question is mandatory.
    • Double click the current "yes" or "no" setting to edit as needed.
  4. Manage whether the question is actively displaying on your form.
    • Double click the current "yes" or "no" setting to edit as needed.

Note that you can also add additional custom questions, beyond those that are built-in, using the correct tabs on the left sidebar menu.

Additional Settings

  1. Select which one of your saved Family E-mails should be sent every time a family submits the form
  2. Select whether to include the family's Parent Dashboard login credentials in their submission confirmation e-mail
    • This setting only applies to the Request for Information form. Credentials are always attached to the confirmation email for the New Family Enrollment form.
    • If no, parents will have to contact your camp and have an administrator issue a password in order to access the Parent Dashboard.
    • If yes, parents will receive their credentials within the confirmation email so they can access the Parent Dashboard without an admin's help.
  3. For camps using our Text Messaging module, select whether to ask parents to opt-in to text messages when creating their account
  4. Save any changes made on this page

Add Custom Questions

Add additional custom questions to these forms by creating "Family questions" and/or "Camper Questions" via the sidebar menu.

Family Questions are asked only once, while Camper Questions are asked once per camper.

  • Remember that families only complete your Request for Info or New Family Enrollment forms one time (to create their account), so they'll only answer your custom questions one time as well.
  • If you have questions that need to be filled out every time a camper enrolls, they should be created as Enrollment Questions on Step 8 of the Setup Wizard instead.
  1. Select family or camper questions
  2. Add a new question
  3. Click + drag to rearrange the order in which questions appear
  4. Edit an existing question by double clicking the current question text, making your changes, and then clicking Ok to save.
  5. View the response type for the question. To edit, click once.
  6. View whether the question is mandatory. To edit, double click the current Yes/No setting, make your changes, and click Ok to save.
  7. View whether the question is actively displaying on your form. To edit, double click the current Yes/No setting, make your changes, and click Ok to save.
  8. Permanently delete a question
    • Questions cannot be deleted if they've already been answered. Instead, make the question not active to remove it from your form.
  9. Save your changes

Note: In order for custom Family or Camper questions to appear on either form, these question sections must be active under the "section order" settings for the form.

CAPTCHA

Enable a CAPTCHA prompt on the Request for Information and New Family Enrollment Forms to prevent spam or bot submissions of either form. Users completing the form must prove they're not a robot before they can submit.

For now, enabling CAPTCHA for the Request for Information and New Family Enrollment forms will also enable CAPTCHA for the Staff and Donor modules (if you have those as well), though we plan to create separate CAPTCHA settings for each module in the future.

To enable CAPTCHA:

  1. Select Yes from the dropdown menu.
  2. Click to save your changes.

Note: This should be set to 'No' unless your camp is receiving spam submissions.

CampSite's CAPTCHA uses Google's latest reCAPTCHA technology. To learn more, click here.

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